Diplomatic representation of New Zealand in Australia
New Zealand High Commission in Canberra
The New Zealand High Commission in Canberra represents New Zealand in Australia and supports diplomatic relations, cooperation and consular assistance for New Zealand citizens.
Contact details
Contact the New Zealand High Commission in Canberra
The New Zealand High Commission in Canberra is New Zealand’s resident diplomatic mission in Australia.
Appointments: in-person consular assistance at the High Commission is available by appointment. Contact the mission before visiting so that the appropriate staff member can be available to assist you.
High Commission location
Where is the New Zealand High Commission in Canberra?
The New Zealand High Commission is located in Yarralumla, Canberra.
The High Commission is located at 140 Commonwealth Avenue, Yarralumla ACT 2600, Australia.
If you need to speak to consular staff in person, arrange an appointment before travelling to the High Commission.
About the mission
About the New Zealand High Commission in Canberra
The New Zealand High Commission in Canberra is New Zealand’s principal diplomatic mission in Australia. It represents the New Zealand Government and supports the extensive bilateral relationship between New Zealand and Australia.
The High Commission works across political, economic, trade, security and other areas of cooperation and maintains contact with Australian government institutions and other organisations.
The mission also forms part of New Zealand’s consular network in Australia, together with the Consulates-General in Sydney and Melbourne.
Consular assistance
Consular Services
The New Zealand High Commission and New Zealand consulates in Australia can provide consular assistance to New Zealand citizens in certain circumstances.
Help for New Zealand citizens
New Zealand citizens living or travelling in Australia can contact the High Commission for consular advice and assistance when they encounter serious difficulties.
Emergency assistance
Consular assistance for New Zealand citizens is available by telephone 24 hours a day. In an emergency, follow the current contact instructions published by New Zealand’s Ministry of Foreign Affairs and Trade.
Consular information
The High Commission can provide information about appropriate local procedures and organisations, although there are limits to the assistance diplomatic and consular staff can provide.
Limits of consular assistance: New Zealand diplomatic and consular staff cannot provide legal advice, override Australian authorities, secure release from prison or immigration detention, or provide financial assistance.
Planning your visit
Appointments at the New Zealand High Commission in Canberra
An appointment is required if you need to meet consular staff in person.
The High Commission publishes office and consular hours of 9:00 am to 12:00 pm and 1:00 pm to 4:00 pm, Monday to Friday.
New Zealand’s Ministry of Foreign Affairs and Trade states that in-person consular assistance is available by appointment only. This allows the mission to ensure that an appropriate staff member is available.
Contact the High Commission before travelling to arrange your visit and confirm what information or documents you should bring.
Before visiting: arrange an appointment for in-person consular assistance rather than arriving at the High Commission without prior arrangements.
Consular responsibilities
Jurisdiction and Consular Responsibilities
The New Zealand High Commission in Canberra is accredited to Australia.
The High Commission represents the New Zealand Government in its diplomatic relationship with Australia and provides consular assistance to New Zealand citizens where appropriate.
New Zealand also maintains Consulates-General in Sydney and Melbourne. These offices provide additional consular contact points for New Zealand citizens in Australia.
The appropriate office can depend on the nature of the assistance required and the applicant’s location. Check the official New Zealand Government guidance before arranging an in-person visit.
Visitor information
Before You Visit
Check the current consular arrangements before travelling to the New Zealand High Commission in Canberra.
Arrange an appointment
If you need in-person consular assistance, contact the High Commission first and arrange an appointment.
Explain what assistance you need
Provide enough information when contacting the mission so that staff can identify the appropriate form of consular assistance and advise you about your visit.
Check the limits of assistance
Consular officials can provide advice and assistance in certain circumstances but cannot replace local authorities, lawyers, financial institutions or other professional services.
Important: if you require urgent consular assistance, use the current emergency contact information provided by New Zealand’s Ministry of Foreign Affairs and Trade rather than waiting for an in-person appointment.
Frequently asked questions
New Zealand High Commission Canberra FAQ
What is the address of the New Zealand High Commission in Canberra?
The New Zealand High Commission is located at 140 Commonwealth Avenue, Yarralumla ACT 2600, Australia.
What is the telephone number of the New Zealand High Commission?
The High Commission can be contacted on +61 2 6270 4211.
What are the High Commission’s opening hours?
The High Commission publishes office hours from 9:00 am to 12:00 pm and from 1:00 pm to 4:00 pm, Monday to Friday.
Do I need an appointment for consular assistance?
Yes. In-person consular assistance at the New Zealand High Commission in Canberra is available by appointment only.
Who is the New Zealand High Commissioner to Australia?
The current High Commissioner is His Excellency Mr Andrew Needs.
Can New Zealand citizens get emergency consular assistance in Australia?
Yes. Consular assistance is available by telephone 24 hours a day for New Zealand citizens who require urgent help. Use the current contact instructions published by the New Zealand Ministry of Foreign Affairs and Trade.
Does New Zealand have consulates elsewhere in Australia?
Yes. New Zealand maintains Consulates-General in Sydney and Melbourne in addition to the High Commission in Canberra.
What can the New Zealand High Commission do if I am arrested or detained in Australia?
Consular staff may provide advice about local procedures and appropriate contacts, but they cannot intervene in the Australian justice system, provide legal advice or arrange a person’s release from prison or immigration detention.
Official information
Sources
Official sources used to verify the mission, contact details, opening hours, appointments and consular information on this page.