Australian consular representation in Hong Kong and Macau
Australian Consulate-General in Hong Kong
Find current contact details, location, passport and notarial services, appointments and consular information for the Australian Consulate-General in Hong Kong.
Contact information
Contact the Australian Consulate-General in Hong Kong
Use the current official details below to contact the Australian Consulate-General in Hong Kong.
Before visiting: passport applications and notarial services require an appointment. Appointment holders should arrive shortly before their scheduled time to allow for security screening.
Location
Where is the Australian Consulate-General in Hong Kong?
The Australian Consulate-General is located on the 23rd floor of Harbour Centre at 25 Harbour Road in Wan Chai.
Public transport: nearby MTR stations include Exhibition Centre station on the East Rail Line and Wan Chai station on the Island Line.
About the mission
About the Australian Consulate-General in Hong Kong
The Australian Consulate-General represents the Australian Government in Hong Kong and Macau and provides a range of diplomatic and government services.
Its work includes supporting Australia’s foreign policy and trade objectives, managing Australia’s relationships with the Hong Kong Special Administrative Region Government and the Macau Special Administrative Region Government, and providing services to Australians living in or visiting Hong Kong and Macau.
The current Australian Consul-General to Hong Kong and Macau is Mr Gareth Williams.
Services for Australians
Consular services
The Australian Consulate-General provides consular assistance, Australian passport services and eligible notarial services for Australians in Hong Kong and Macau.
Consular assistance
Australians who experience serious difficulties in Hong Kong or Macau can contact the Consulate-General for assistance in accordance with the Australian Government’s Consular Services Charter.
Australian passports
Australian passport applications can be lodged through the Passport Office in Hong Kong. Applications must be lodged in person and an appointment is required.
Notarial services
Eligible notarial services are available by appointment for Australian documents, documents intended for use in Australia, and certain documents requested by Australian government authorities.
Visas and migration: the Consulate-General also has functions relating to Australian visas and migration. Visa and citizenship enquiries should be made through the official channels specified by the Australian Government rather than through the passport or consular service.
Visitor arrangements
Passport and notarial appointments in Hong Kong
Appointments are required for Australian passport applications and all notarial services at the Australian Consulate-General in Hong Kong.
Appointments can currently be booked up to two months in advance. Applicants should select the correct service when booking because staff may not be able to provide a different service during the allocated appointment.
Passport appointments
Australian passport applications must be lodged in person. Children under 16 do not need to attend the passport interview, although the application must still meet all current child passport requirements.
Notarial appointments
All notarial services require an appointment. Check with the receiving organisation or your legal adviser exactly which notarial act is required before booking.
Arrival time: appointment holders should arrive approximately five minutes before their scheduled appointment to allow for security screening.
Consular responsibility
Hong Kong and Macau
The Australian Consulate-General in Hong Kong represents the Australian Government in both Hong Kong and Macau.
Hong Kong
The Consulate-General provides consular assistance, passport services and eligible notarial services to Australians residing in or visiting Hong Kong.
Macau
The Australian Consulate-General in Hong Kong is also responsible for Macau. Separate arrangements and instructions may apply to passport and notarial services for clients in Macau.
Australian network in China: Australia also maintains its Embassy in Beijing and Consulates-General in Chengdu, Guangzhou and Shanghai.
Planning your appointment
Before visiting the Australian Consulate-General
Book the correct service, prepare your documents and allow time for security screening before attending the Consulate-General.
Book the correct service
Select the passport or notarial service you actually require when making your appointment. Choosing the wrong service may prevent staff from assisting you during that appointment.
Bring identification
Notarial clients must present photographic identification and all visitors are subject to security screening. Passport applicants should bring all documents required for their application.
Plan passport applications early
Australian passports are printed in Australia. The Consulate-General advises applicants to allow approximately six weeks from payment for passport processing.
Priority passports: priority passport processing is not available in Hong Kong. Applicants with urgent travel should check the separate emergency passport arrangements.
Passport delivery: the Consulate-General currently offers free passport delivery to Hong Kong and Macau. Ask passport staff about the current delivery arrangements during your appointment.
Payment: passport and notarial fees are payable in Hong Kong dollars. The Consulate-General currently accepts EPS, Visa, MasterCard and AliPayHK. Cash, American Express and cheques are not accepted.
Emergency assistance: outside business hours, call the Consulate-General on +852 2827 8881 and follow the prompts, or contact Australia’s 24-hour Consular Emergency Centre on +61 2 6261 3305.
Frequently asked questions
Australian Consulate-General in Hong Kong
Does Australia have a Consulate-General in Hong Kong?
Yes. The Australian Consulate-General is located at Harbour Centre, 25 Harbour Road, Wan Chai, Hong Kong.
How can I contact the Australian Consulate-General?
Call +852 2827 8881. Consular enquiries can be sent to consular.hongkong@dfat.gov.au.
What are the Consulate-General’s consular opening hours?
Consular and emergency assistance is available Monday to Friday from 9:00 am to 5:00 pm, including lunch hours, except on applicable public holidays.
Can I apply for an Australian passport in Hong Kong?
Yes. Australian passport applications can be lodged at the Passport Office in Hong Kong. Applications must be lodged in person and require an appointment.
How long does an Australian passport take in Hong Kong?
Passports are printed in Australia and the Consulate-General currently advises applicants to allow approximately six weeks processing time from payment.
Is priority passport processing available in Hong Kong?
No. Priority passport services are not available in Hong Kong. Separate emergency passport arrangements are available for eligible urgent cases.
Do children need to attend a passport appointment?
Children under 16 do not need to attend the passport interview. The application must still meet the current requirements for an Australian child passport.
Does the Consulate-General provide notarial services?
Yes. Eligible Australian notarial services are available by appointment. The Consulate-General can generally provide services for Australian documents, documents intended for use in Australia or documents requested by an Australian government authority.
Does the Hong Kong Consulate-General also cover Macau?
Yes. The Australian Consulate-General in Hong Kong is also accredited to Macau and provides Australian representation for both Hong Kong and Macau.
Who is the Australian Consul-General in Hong Kong?
The current Australian Consul-General to Hong Kong and Macau is Mr Gareth Williams.
What payment methods are accepted?
Passport and notarial fees are payable in Hong Kong dollars. Current accepted payment methods include EPS, Visa, MasterCard and AliPayHK. Cash, American Express and cheques are not accepted.
What should I do in a consular emergency?
Outside normal business hours, call +852 2827 8881 and follow the prompts, or contact Australia’s 24-hour Consular Emergency Centre on +61 2 6261 3305.