Australian consular representation in China
Australian Consulate-General in Shanghai
Find current contact details, location, passport and notarial services, appointments and consular information for the Australian Consulate-General in Shanghai, China.
Contact information
Contact the Australian Consulate-General in Shanghai
Use the current official details below to contact the Australian Consulate-General in Shanghai.
Before visiting: appointments are required for passport and notarial services. Check the current application or document requirements before travelling to the Consulate-General.
Location
Where is the Australian Consulate-General in Shanghai?
The Australian Consulate-General is located on Level 22 of CITIC Square at 1168 Nanjing West Road in Shanghai’s Jing’an District.
Before travelling: confirm your appointment and bring appropriate identification and all documents required for your passport or notarial service.
About the mission
About the Australian Consulate-General in Shanghai
The Australian Consulate-General in Shanghai is an official Australian Government post providing diplomatic and consular representation in China.
The Consulate-General provides assistance to Australians, Australian passport services and eligible notarial services, while also supporting Australia’s broader interests in the region.
The current Australian Consul-General in Shanghai is Mr John Williams. Australia’s principal diplomatic mission in China is the Australian Embassy in Beijing.
Services for Australians
Consular services
The Australian Consulate-General in Shanghai provides consular assistance, Australian passport services and eligible notarial services.
Consular assistance
Australians who require consular assistance can contact the Consulate-General. Assistance is provided in accordance with the Australian Government’s Consular Services Charter.
Australian passports
The Shanghai Passport Office accepts Australian passport applications by appointment, including child applications, adult renewals and first or replacement adult passport applications.
Notarial services
The Consulate-General provides eligible Australian notarial services, including selected document certification, witnessing, statutory declaration, affidavit and document legalisation services.
Visa and citizenship matters: the Consulate-General does not handle Australian visa and citizenship enquiries. These matters should be directed to the Australian Department of Home Affairs.
Visitor arrangements
Passport and notarial appointments in Shanghai
The Australian Consulate-General in Shanghai operates an appointment system for passport and notarial services.
Passport appointments
Passport appointments are available from 9:30 am to 3:30 pm on Mondays and from 9:30 am to 11:30 am Tuesday to Friday. Appointments can be booked up to four weeks in advance.
Notarial appointments
Notarial services are available by appointment from 1:30 pm to 3:00 pm Tuesday to Thursday. Applicants must attend the Consulate-General in person for notarial services.
Separate bookings: each passport applicant requires an appointment. Families lodging two or more passport applications should use the designated group or family passport appointment option.
Urgent travel: Australians with an unexpected urgent need to travel may be eligible to apply for an emergency passport. Contact the Consulate-General for advice about the documents required.
Consular district
Australian representation in Shanghai
The Australian Consulate-General in Shanghai provides Australian consular representation within its designated area of responsibility in China.
Shanghai
The Consulate-General is the local Australian Government post for Australians requiring consular, passport and eligible notarial services in Shanghai and its consular district.
Australian Embassy in Beijing
The Australian Embassy in Beijing is Australia’s principal diplomatic mission in China and forms part of the wider Australian network supporting Australians throughout the country.
Other Australian posts: Australia also maintains Consulates-General in Chengdu, Guangzhou and Hong Kong. Travellers elsewhere in China should check which Australian mission is responsible for their location.
Planning your appointment
Before visiting the Australian Consulate-General
Book the appropriate appointment and prepare all required documents before travelling to the Consulate-General.
Book in advance
Passport and notarial appointments can be booked up to four weeks ahead. Appointment availability may be limited, so plan ahead where possible.
Prepare your documents
Passport applicants should bring the required application, identification, photographs and supporting documents. Notarial clients must bring photographic identification showing their current name and signature.
Confirm notarial requirements
Ask the organisation receiving your documents exactly which notarial service is required. Consular staff cannot provide legal advice about which service you should obtain.
Passport processing: applicants should allow a minimum of six weeks to receive a new Australian passport and should take this into account when making travel plans.
Payment: passport fees can currently be paid using EFTPOS with eligible Chinese bank cards and most international credit cards, Alipay and WeChat Pay. Cash and cheques are not accepted.
Emergency assistance: Australians requiring urgent consular assistance outside normal business hours can contact Australia’s 24-hour Consular Emergency Centre on +61 2 6261 3305.
Frequently asked questions
Australian Consulate-General in Shanghai
Does Australia have a Consulate-General in Shanghai?
Yes. Australia maintains a Consulate-General at CITIC Square on Nanjing West Road in Shanghai.
Where is the Australian Consulate-General in Shanghai?
The Consulate-General is located at Level 22, CITIC Square, 1168 Nanjing West Road, Jing’an District, Shanghai 200041, China.
How can I contact the Australian Consulate-General?
Call the Consulate-General on +86 21 2215 5200.
What are the Consulate-General’s opening hours?
The Consulate-General is open from 8:30 am to 5:00 pm Monday to Friday, except on public holidays.
Can I apply for an Australian passport in Shanghai?
Yes. The Shanghai Passport Office accepts Australian passport applications by appointment.
When are passport appointments available?
Passport appointments are available from 9:30 am to 3:30 pm on Mondays and from 9:30 am to 11:30 am Tuesday to Friday, excluding Consulate public holidays.
How long should I allow for a new Australian passport?
The Consulate-General advises applicants to allow a minimum of six weeks to receive a new passport.
Does the Consulate-General provide notarial services?
Yes. Eligible Australian notarial services are available by appointment from 1:30 pm to 3:00 pm Tuesday to Thursday. Applicants must attend in person.
Can the Consulate-General provide an apostille or authentication?
The Consulate-General can provide eligible document legalisation services, including apostilles and authentications, subject to Australian legalisation requirements.
Who is the Australian Consul-General in Shanghai?
The current Australian Consul-General in Shanghai is Mr John Williams.
Does the Consulate-General handle Australian visa applications?
The Consulate-General does not handle visa or citizenship enquiries. These matters should be directed to the Australian Department of Home Affairs.
What should I do in a consular emergency?
For urgent assistance outside normal business hours, contact Australia’s 24-hour Consular Emergency Centre on +61 2 6261 3305.