Australian consular representation in Japan
Australian Consulate-General in Osaka
Find current contact details, location, passport services, notarial services, appointments and consular information for the Australian Consulate-General in Osaka, Japan.
Contact information
Contact the Australian Consulate-General in Osaka
Use the current official details below to contact the Australian Consulate-General in Osaka.
Appointments: passport and notarial services are by appointment only. Consular clients attending the office should also arrange their visit in advance.
Location
Where is the Australian Consulate-General in Osaka?
The Australian Consulate-General is located on the 16th floor of the Twin 21 MID Tower in Shiromi, Chuo-ku, Osaka.
Before travelling: visitors attending for consular, passport or notarial services must have an appointment. For appointments in Osaka, arrive no earlier than five minutes before your scheduled time.
About the mission
About the Australian Consulate-General in Osaka
The Australian Consulate-General in Osaka is part of Australia’s diplomatic and consular network in Japan and is managed by the Australian Trade and Investment Commission (Austrade).
The mission supports Australia’s commercial and economic engagement with western Japan while also providing consular assistance, Australian passport services and eligible notarial services.
Together with the Australian Embassy in Tokyo, the Consulate-General provides Australian Government consular coverage across Japan.
Services for Australians
Consular, passport and notarial services
The Australian Consulate-General in Osaka provides consular assistance and a range of Australian passport and notarial services.
Consular assistance
Australians experiencing serious difficulties in western Japan can contact the Consulate-General for assistance in accordance with the Australian Government’s Consular Services Charter.
Australian passports
The Consulate-General provides Australian passport services. In-person lodgement is by appointment, while eligible adult and child passport renewals can be lodged by post.
Notarial services
Eligible Australian notarial services are available in Osaka. In-person services require an appointment, while selected notarial services can also be completed by mail from within Japan.
Visa and citizenship matters: the Australian Consulate-General in Osaka does not provide advice on Australian visa, immigration or citizenship matters. These enquiries should be directed to the Australian Department of Home Affairs.
Visitor arrangements
Appointments at the Australian Consulate-General
An appointment is required when visiting the Australian Consulate-General in Osaka for consular, passport or notarial services.
Passport appointments
Passport applications requiring personal lodgement must be submitted by appointment. Applicants living within Osaka’s consular jurisdiction should use the Osaka office rather than the Australian Embassy in Tokyo for an in-person application.
Notarial appointments
In-person notarial services are by appointment only. Bring valid photo identification and confirm exactly which service the organisation receiving your document requires before attending.
Postal passport renewals: eligible adult passport renewals can be lodged by mail. Eligible children aged up to and including 15 who have previously held an Australian passport may also be able to renew by mail.
Postal notarial services: selected notarial services can be completed by mail from within Japan. Residents within Osaka’s consular jurisdiction should send eligible postal applications to the Australian Consulate-General in Osaka.
Regional responsibility
Consular jurisdiction of the Osaka office
The Australian Consulate-General in Osaka covers 23 prefectures across western and southern Japan.
Kansai and Chugoku
The Osaka jurisdiction includes Kyoto, Osaka, Hyogo, Nara, Shiga, Wakayama, Tottori, Shimane, Okayama, Hiroshima and Yamaguchi.
Shikoku
The Consulate-General covers all four Shikoku prefectures: Tokushima, Kagawa, Ehime and Kochi.
Kyushu and Okinawa
The jurisdiction also includes Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima and Okinawa.
Other parts of Japan: Australians living outside the Osaka jurisdiction should use the Australian Embassy in Tokyo for in-person passport, notarial and consular services.
Planning your visit
Before visiting the Australian Consulate-General
Book the appropriate appointment, prepare your documents and check whether your service can instead be completed by mail.
Book before attending
Visitors attending for consular, passport or notarial services must have an appointment. Do not book multiple appointments for the same service.
Prepare your documents
Passport applicants should bring the correct application, photographs, identification and supporting documents. Notarial clients should bring valid photo identification and the required original documents.
Consider postal services
Eligible passport renewals and selected notarial services can be completed by mail from within Japan, which may remove the need to travel to Osaka.
Passport photographs: the Australian mission in Japan advises applicants not to use photo-booth photographs. Passport photographs should be taken at a photo shop and must meet Australian passport standards.
Payments: the Osaka Consulate-General accepts Visa, Mastercard, American Express and JCB for passport and notarial service payments. Payments are processed in Japanese yen. Cash is not accepted.
Emergency assistance: Australians requiring consular assistance can call the Consulate-General on +81 6 6941 9271. For urgent assistance outside normal working hours, call Australia’s 24-hour Consular Emergency Centre on +61 2 6261 3305.
Frequently asked questions
Australian Consulate-General in Osaka
Does Australia have a Consulate-General in Osaka?
Yes. Australia maintains a Consulate-General in Osaka as part of its diplomatic and consular network in Japan.
Where is the Australian Consulate-General in Osaka?
The Consulate-General is located at 16F Twin 21 MID Tower, 2-1-61 Shiromi, Chuo-ku, Osaka 540-6116, Japan.
How can I contact the Australian Consulate-General?
Call the main switchboard on +81 6 6941 9271. The Consular Section direct number is +81 6 6941 9448.
What are the consular office hours?
The Consular Section is open Monday to Friday from 9:00 am to 12:30 pm and from 1:30 pm to 5:00 pm, excluding Embassy holidays.
Can I apply for an Australian passport in Osaka?
Yes. The Consulate-General provides Australian passport services. In-person applications are by appointment, while eligible adult and child renewals can be lodged by mail.
Does the Consulate-General provide notarial services?
Yes. Eligible Australian notarial services are available. In-person services require an appointment and selected services can also be completed by mail from within Japan.
Do I need an appointment?
Yes. Visitors attending the Consulate-General for consular, passport or notarial services must have an appointment. For Osaka appointments, arrive no earlier than five minutes before the scheduled time.
Which parts of Japan are covered by the Osaka Consulate-General?
The Osaka jurisdiction covers 23 prefectures: Ehime, Kyoto, Shimane, Hiroshima, Nara, Tokushima, Hyogo, Okayama, Tottori, Kagawa, Osaka, Wakayama, Kochi, Shiga, Yamaguchi, Fukuoka, Kagoshima, Nagasaki, Saga, Kumamoto, Oita, Miyazaki and Okinawa.
Does the Consulate-General process Australian visas?
No. The Australian Embassy in Tokyo and Consulate-General in Osaka do not provide advice on visa, immigration or citizenship matters. These enquiries should be directed to the Australian Department of Home Affairs.
What should I do in a consular emergency?
Contact the Australian Consulate-General on +81 6 6941 9271. For urgent assistance outside normal working hours, call Australia’s 24-hour Consular Emergency Centre on +61 2 6261 3305.