Australian diplomatic representation in Vanuatu
Australian High Commission in Port Vila
Find current contact details, opening hours, location, passport and consular services and visitor information for the Australian High Commission in Port Vila, Vanuatu.
Contact information
Contact the Australian High Commission in Port Vila
Use the current official details below to contact the Australian High Commission in Vanuatu.
Before visiting: Australian passport services are provided by appointment. Contact the High Commission or book an appointment before attending.
Location
Where is the Australian High Commission in Port Vila?
The Australian High Commission is located on Winston Churchill Avenue in Port Vila, Vanuatu.
Before travelling: confirm your appointment and prepare the original documents, identification, passport photographs and payment method required for your service.
About the mission
About the Australian High Commission in Vanuatu
The Australian High Commission in Port Vila is Australia’s resident diplomatic mission to the Republic of Vanuatu.
Australia established a diplomatic presence in Vanuatu in 1978, initially through a consulate. Following Vanuatu’s independence in 1980, Australia opened its High Commission in Port Vila.
The High Commission supports the close relationship between Australia and Vanuatu across diplomacy, development, security, economic cooperation, education and extensive people-to-people links.
Australia’s High Commissioner to Vanuatu is Mr Max Willis.
Services for Australians
Consular and passport services
The Australian High Commission in Port Vila provides consular assistance and passport services to Australians in Vanuatu.
Consular assistance
Australians in Vanuatu can contact the High Commission for consular assistance in accordance with the Australian Government’s Consular Services Charter.
Australian passports
The High Commission accepts Australian passport applications and renewals and can provide emergency passport services in eligible urgent circumstances.
Notarial services
Eligible Australian notarial services are available in Port Vila, including services such as witnessing signatures or declarations, certifying copies and document legalisation.
Canadian citizens: the Australian High Commission also provides certain consular and passport services to Canadian citizens in Vanuatu under the Canada-Australia Consular Services Sharing Agreement.
Visitor arrangements
Passport appointments in Port Vila
Australian passport services are available by appointment between 8:30 am and 3:00 pm on weekdays.
An appointment must be made before attending the High Commission for an in-person passport service. Exceptions may be made for urgent matters.
Appointments can be arranged through the High Commission’s appointment system or by contacting the mission.
Urgent travel: if you need to travel urgently and cannot wait for an ordinary passport, you may be eligible for an Emergency Passport. Contact the High Commission promptly for advice.
Diplomatic responsibility
Australian representation in Vanuatu
The Australian High Commission in Port Vila is Australia’s resident diplomatic mission to Vanuatu.
The current Australian overseas mission directory identifies Port Vila as the Australian mission for Vanuatu and does not list additional country accreditation for this post.
Consular sharing: under the Canada-Australia Consular Services Sharing Agreement, the Australian High Commission in Port Vila can also provide specified consular assistance to Canadian citizens in Vanuatu.
Planning your application
Before visiting the Australian High Commission
Check whether your passport application can be submitted remotely before booking an appointment in Port Vila.
Adult passport renewals
Eligible adults using the Australian Passport Renewal Application can submit their renewal by mail or deliver the application in an envelope to the High Commission’s security office.
Attend when required
If your passport application requires an interview or does not qualify for the published mail-in process, arrange an appointment with the High Commission before attending.
Prepare for payment
Passport fees are payable before an application can be lodged. The High Commission accepts local Vatu payments by EFTPOS or credit card. Card payment is preferred, with cash reserved for emergency cases.
Passport processing: allow a minimum of six weeks to receive a new Australian passport after payment has been taken. Incomplete applications can take longer.
Mail-in renewals: eligible adult renewal applications can be sent to Australian High Commission, PO Box 111, Port Vila, Vanuatu, or delivered in a sealed envelope marked for Passport Services to the High Commission’s security office.
Passport collection: confirm the current return or collection arrangements with the High Commission when lodging your application, particularly if you live outside Port Vila.
Notarial services: contact the High Commission before attending to confirm which service is required, the documents you need to provide and whether an appointment is necessary.
Frequently asked questions
Australian High Commission in Port Vila
Does Australia have a High Commission in Vanuatu?
Yes. Australia maintains a resident High Commission in Port Vila, Vanuatu.
Where is the Australian High Commission in Port Vila?
The High Commission is located on Winston Churchill Avenue in Port Vila.
How can I contact the Australian High Commission?
Call +678 22 777. Consular enquiries can be sent to consular.portvila@dfat.gov.au.
What are the High Commission’s opening hours?
The High Commission is normally open from 8:00 am to 4:30 pm Monday to Friday, excluding designated public holidays.
Who is the Australian High Commissioner to Vanuatu?
Mr Max Willis is Australia’s High Commissioner to Vanuatu.
When did Australia open its High Commission in Vanuatu?
Australia established a consulate in Vanuatu in 1978 and opened the Australian High Commission in Port Vila in 1980 following Vanuatu’s independence.
Does the High Commission provide Australian passport services?
Yes. The High Commission provides passport services to Australian citizens in Vanuatu, including applications, renewals and emergency passports in eligible circumstances.
What are the passport service hours?
Passport services are available by appointment between 8:30 am and 3:00 pm on weekdays.
Can I renew my Australian passport by mail in Vanuatu?
Eligible adult passport renewal applications can be submitted by mail or delivered in a sealed envelope to the High Commission’s security office.
How long does an Australian passport take?
Allow a minimum of six weeks to receive a new passport after payment has been taken. Incomplete applications may take longer.
Can I get an emergency passport in Port Vila?
An Emergency Passport may be available in eligible urgent circumstances. Contact the High Commission for advice as soon as possible if you have urgent travel.
Does the High Commission provide notarial services?
Eligible Australian notarial services are available in Port Vila. Contact the High Commission before attending to confirm the service, documentation and appointment requirements.
Does the Australian High Commission assist Canadian citizens?
Yes. The Australian High Commission provides specified consular assistance to Canadian citizens in Vanuatu under the Canada-Australia Consular Services Sharing Agreement.
Does the High Commission cover another country?
The Australian High Commission in Port Vila is Australia’s resident diplomatic mission to Vanuatu. The current Australian overseas mission directory does not list another country accreditation for this post.
Does the High Commission process Australian visas?
Australian visa and immigration arrangements are administered by the Australian Department of Home Affairs. Check the current official visa information before applying or attending the High Commission.
What should I do in a consular emergency?
During business hours, contact the Australian High Commission on +678 22 777. For urgent assistance at any time, Australia’s 24-hour Consular Emergency Centre can be contacted on +61 2 6261 3305.