Australian consular representation in Papua New Guinea
Australian Consulate-General in Lae
Find current contact details, opening hours, passport and notarial services, appointments and consular assistance from the Australian Consulate-General in Lae.
Contact information
Contact the Australian Consulate-General in Lae
Use the current official details below to contact the Australian Consulate-General in Lae, Papua New Guinea.
Appointments: appointments are required for all passport and notarial services. The Consulate-General is closed on applicable public holidays.
Location
Where is the Australian Consulate-General in Lae?
The Consulate-General is located on Level 4 of Nambawan Supa Haus on 2nd Street in Top Town, Lae.
Before visiting: book an appointment before attending for passport or notarial services and check current public holiday closures.
About the mission
About the Australian Consulate-General in Lae
The Australian Consulate-General in Lae is a professional Australian diplomatic and consular post in Morobe Province, Papua New Guinea.
The Consulate-General provides consular, passport and notarial services to Australian citizens and supports Australia’s business, development and people-to-people links with Papua New Guinea.
Australia’s Consul-General in Lae is Mr Brenton Kanowski. The Consulate-General works alongside the Australian High Commission in Port Moresby as part of Australia’s diplomatic network in Papua New Guinea.
Lae is the principal metropolitan and commercial centre of northern Papua New Guinea and an important hub for the country’s agricultural, manufacturing, services and resources sectors.
Services for Australians
Consular, passport and notarial services
The Australian Consulate-General in Lae provides a range of Australian Government services to Australian citizens.
Consular assistance
Australians can contact the Consulate-General for consular assistance, including support in serious or emergency situations within the limits of the Australian Government’s Consular Services Charter.
Australian passports
Australian passport applications can be lodged in person at the Consulate-General in Lae. An appointment is required for passport services.
Notarial services
Australian notarial services are available at the Consulate-General by appointment. Fees apply in accordance with Australian legislation.
Personal attendance: current official guidance states that Australian passport applications in Papua New Guinea must be lodged in person at either the Australian High Commission in Port Moresby or the Australian Consulate-General in Lae.
Visa and immigration matters: visa enquiries are separate from consular and passport services. Follow the current Australian Government visa and immigration instructions rather than attending the Consulate-General without confirming the appropriate service channel.
Visitor arrangements
Passport and notarial appointments
Appointments are required for all passport and notarial services at the Australian Consulate-General in Lae.
Passport appointments
Passport applications are lodged in person. Book an appointment before attending and bring your completed application, passport photographs, identification and all required supporting documents.
Notarial appointments
Notarial services are available by appointment during business hours. Before booking, confirm the exact notarial act required by the organisation receiving your documents.
Service hours: passport and notarial appointments are available from 8:30 am to 4:00 pm Monday to Friday, excluding public holidays.
Australian representation
Lae and Papua New Guinea
Australia maintains both the Australian High Commission in Port Moresby and the Australian Consulate-General in Lae.
Australian Consulate-General in Lae
The Consulate-General provides consular, passport and notarial services from Lae and maintains Australia’s diplomatic presence in this important northern commercial centre.
Australian High Commission in Port Moresby
The Australian High Commission in Port Moresby is Australia’s principal diplomatic mission in Papua New Guinea and also provides consular, passport and notarial services.
Planning your visit
Before visiting the Australian Consulate-General
Prepare your documents, arrange an appointment where required and check the current payment requirements before attending.
Book your appointment
All passport and notarial services require an appointment. Do not rely on walk-in access for these services.
Prepare your documents
Passport applicants should bring the correct application, photographs, identification and supporting documents. For notarial services, confirm exactly what the receiving authority requires.
Payment
Passport and consular fees in Papua New Guinea can be paid in PNG Kina by EFTPOS or direct deposit, or online in Australian dollars. Cash payments are not accepted.
General enquiries: counter hours for other enquiries are 9:00 am to 2:00 pm Monday to Friday. You can also contact the Consulate-General on +675 7999 5300.
Emergency assistance: outside business hours, Australians requiring urgent consular assistance can call Australia’s 24-hour Consular Emergency Centre on +61 2 6261 3305. SMS assistance is also available on +61 421 269 080.
Frequently asked questions
Australian Consulate-General in Lae
Does Australia have a Consulate-General in Lae?
Yes. Australia maintains a professional Consulate-General in Lae, Papua New Guinea.
Where is the Australian Consulate-General in Lae?
The Consulate-General is located on Level 4, Nambawan Supa Haus, 2nd Street, Top Town, Lae, Morobe Province, Papua New Guinea.
How can I contact the Consulate-General?
Call +675 7999 5300 or email Consulate-General.Lae@dfat.gov.au.
Who is the Australian Consul-General in Lae?
The Australian Consul-General in Lae is Mr Brenton Kanowski.
Can I apply for an Australian passport in Lae?
Yes. Australian passport applications can be lodged in person at the Australian Consulate-General in Lae. An appointment is required.
Does the Consulate-General provide notarial services?
Yes. Australian notarial services are available by appointment during business hours.
What are the passport and notarial service hours?
Appointments are available from 8:30 am to 4:00 pm Monday to Friday, excluding public holidays.
What are the general counter hours?
Counter hours for other enquiries are 9:00 am to 2:00 pm Monday to Friday.
Can I pay passport or notarial fees in cash?
No. Current official guidance states that cash payments are not accepted. Fees can be paid in PNG Kina by EFTPOS or direct deposit, or online in Australian dollars.
Where else can I access Australian passport services in Papua New Guinea?
Australian passport applications can also be lodged in person at the Australian High Commission in Port Moresby.
What should I do in a consular emergency?
During business hours, contact the Consulate-General on +675 7999 5300. Outside business hours, call Australia’s 24-hour Consular Emergency Centre on +61 2 6261 3305.